Look no Further, we are looking for a Technical Implementation Engineer.
We would like you to strengthen the Technical Support organization located in The Netherlands. The Technical Implementation Engineer will work closely with the rest of the development team and as a customer-focused specialist with a background in software development, you will participate in customer projects in order to implement our products in large en complex enterprise architecture environments for al our clients around the world.
My client is a big enterprise and innovated company base in Utrecht, The Netherlands. The company has 4 offices one in Paris, New Delhi, Utrecht and Boston.
Your responsibilities:
- Assisting consultants and developers at customer site with development tasks (international travel will be required)
- Resolve and report on customer problems of various levels of complexity.
- Troubleshoot and quickly diagnose complex problems and propose measures to prevent recurrence
- Establish the root cause of all technical problems within own area of expertise and provide end-to- end service support
- Build and maintain customer relationships and increase customer satisfaction by performing checks of their operational environment and giving recommendations for improvement
- Implement solutions and contribute to providing product-related consulting or training at customer sites
The required skills are:
- Highly motivated to deliver excellent customer service
- Strong technical background, work experience as software developer, teamlead, architect
- Experience with agile software development & delivery, automated testing and/or deployment
- Ability to clearly communicate complex technical requirements
- Higher vocational or university education, preferably in IT/technical, ability to think analytically with a strong focus on results
- Good written and spoken English and preferably an other EU language is advantageous
- Team player who thrives in a high-energy, dynamic environment, with experience in working in an agile development process
- Quirky sense of humor
- Results-driven: delivering the best possible product at the right time is what counts!
- EU citizens ONLY
We offer:
- a great working environment with a professional and international team and possibility of growing
- Salary up to 60k including 8% holiday pay
- Relocation package if needed within the EU
- personal training budget around 3000 euros
- 1X per week tech events with pizza
- 6 extra training days above the 25 holidays
- newest laptops and phones