Roles and Responsibilities:

Set up new organisation model / partnership
Structure program and set op project oranganisation
Coordinate program delivrables within short timelines
Design the future end-to-end process to guarantee structural data quality
Project is business driven (few IT developments): process, business model, training, communication are key domains

  • A master degree, or equivalent by experience
  • Relevant experience in Business Process/Project Management (process management, statistical analysis and solution development, business architecture, …)
  • Good knowledge of the bank’s & insurance operations, procedures and governance aspects
  • Good knowledge of project and process methodologies (Prince 2, Green Belt, BPM, Prince 2, Six Sigma, Lean, IFW, …) are considered as an important advantage
  • Affinity with IT and the legal aspects of operational risk management
  • An excellent knowledge of Dutch, French and English (written and spoken)
  • Previous experience with INSURANCE is an asset

Behavioural skills:

  • Highly solution and customer oriented
  • Capable to analyze all aspects of complex problems and to set the right priorities within a wide range of influencing factors
  • Result driven
  • A born communicator: you communicate with your stakeholders at a high level (spoken and written)
  • Capable in dealing with a wide range of people / partners
  • Convincing: you can convince people to support the right solution for the customer and the company
  • Able to handle “change” in an efficient and effective manner
  • Be committed to achieve very strict timelines
  • No 9 to 5 attitude