For one of our customers in Brussels, we are urgently looking for a Senior Business Analyst with fluent English and French

Tasks and responsibilities:

  • Define and document customer business functions and processes and draft business and functional system requirements and specifications.​
  • Review use cases and other technical documents with IT project staff to ensure business requirements will be adequately implemented.​
  • Consult with business users to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.​
  • Act as a liaison between end-users, technical analysts, information technology analysts, consultants and other organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.​
  • Analyse the feasibility of, and develop requirements for, new systems and enhancements to existing systems; ensure the system design fits the needs of the users.​
  • Track and fully document changes for functional and business specifications;
  • Identify opportunities for improving business processes through information systems and/​or non-system driver changes;
  • Plan, organize and conduct business process reengineering/​improvement project.​
  • Conduct change impact analysis to assess the potential implications of changes and document business rules, functions and requirements.​
  • Participate in user acceptance testing and testing of new system functionality.​
  • Provide technical assistance in training, mentoring, and coaching professional and technical staff.​
  • Provide work direction to technical staff and acts as a team lead on designated projects or assignments.​


  • Good understanding of information systems matters
  • Very good knowledge of business process analysis and modelling tools (Aris, Aris expres, Visio)
  • Very good knowledge of software development methodologies
  • Knowledge of RUP, UML  and BPMN
  • A strong capacity in writing reports and project artefacts
  • A strong capacity to give high level presentations
  • Fluent in English and French

Please send your resume to Bob Goossens: