Junior Service Desk Agents

About Proservia
Established in 1994 Proservia (www.proservia.be) is a key player in the IT services market. Proservia became part of ManpowerGroup in 2011.
Specialized in infrastructure management and end user support, Proservia offers a full range of services in the fields of architecture, transformation and outsourcing to support its customers in their daily challenges around their IT.
Our ambition is to become a European leader in End User Support while defending our state of mind and an atypical management of our human resources.
The function
Proservia is looking for 2 new colleagues to join their helpdesk team at Manpower in Woluwe.
As a Service Desk Agent, you will be in charge of helping temporary employment candidates of Manpower with our new tool for contracts. Indeed candidates need to sign and send their contract by electronics form, identifying with their ID card.
Your profile

  • You are bilingual Dutch/French, English is an asset
  • You have a first experience in an IT environment, such as first line helpdesk support
  • You have excellent interpersonal communication skills: phone (incoming calls) and email communication
  • You have a good knowledge of standard Office applications
  • You are service minded, patient and stress resistant

Our offer
We offer you a permanent contract from the 1st of September.
Please go to our jobsite to send your application : http://mgs.catsone.nl/careers/index.php?m=portal&a=details&jobOrderID=237076