Job Description:

  • Understand the project goals, and based on a high level briefing, help slicing High Level Features into Features that will enter the backlog
  • Organise Workshops with Stakeholders to understand the feature requirements
  • Provide a high level description of the feature to project stakeholders
  • Collect and review inputs from User Interface/Copywriting/Content Management/Webintelligence that support the development of the feature
  • Describe Feature details, document Business Rules and Acceptance Criteria
  • Describe User Journeys per type of customer
  • Brief the Testing team and review User Acceptance Testing scenarios
  • Brief Functional Analysts and review Functional analysis
  • Help the Product Owner with User Story Slicing and Writing
  • Support the roll-out to customers, developing the communication of channel-specific projects: providing internal communication to the network of branches and other interested parties and helping to determine external communication with the Retail and Marketing segment.

Job requirements:

  • Diplomatic with strong negotiation skills
  • Solution oriented: meeting the requirements and expectations of all parties in a constructive manner (in terms of timeframes, budget, quality, etc.)
  • Proactive, with a developed sense of assertiveness and organisation
  • Able to work independently, but also in close partnership with various project parties
  • A university degree, or equivalent by experience
  • Four or more years’ experience with requirements management in a software delivery environment
  • Knowledge on information risk management, possibly proven by a CISM certificate
  • Fluency in at least one of the national languages and English, and a good understanding of the other National language
  • Sound knowledge of / strong interest in e-Fraud and cybercrime prevention