- Analyzes business processes and helps define and document business requirements.
- Identifies compliance risks and communicates to appropriate level of management.
- Applies procedures and processes effectively in compliance with customer standards.
- Tests and troubleshoots new software or enhancements to existing software to ensure solutions are delivered with quality, on-time, and in accordance with business requirements.
- Troubleshoots and facilitates the resolution of issues with existing platforms and takes pro-active actions to avoid issues to occur.
- Participates in technical design, contributing insights and ideas that help translate business needs into solution specifications.
- Recommends solutions to management that balance the competing needs for innovation and standardization/process harmonization, leveraging targeted research.
- Builds productive relationships and networks with business partners by listening, clarifying, and responding effectively to questions and problems.
- Gains an understanding of business opportunities and challenges and identifies potential solutions that can add business value.
- Manages to milestones by identifying critical project issues such as resource needs and contingencies.
- Optimizes existing technology by identifying new ways to provide value to the business partner group.
- Informatica IDQ/IDA knowledge
Non-Technical profile requirements
- Some flexibility in working hours is required (occasional over-time or weekend/holiday work)
- Accepts personal responsibility for client satisfaction
- Strong tracking, coordination and project planning skills
- Establishes and manages engagement objectives, expectations and quality plan
- Ability to identify and implement process and/or application improvements
- Strong analytical and problem-solving skills
- Must be able to work on multiple simultaneous tasks with limited supervision
- Quick learner, motivated self-starter
- Excellent customer service, interpersonal, communication and team collaboration skills
- Able to follow change management procedures and internal guidelines Methodology/Certification requirements
- Master and/or Bachelor Degree in Mathematics, Engineering, Computer Science, Chemistry or Bioinformatics OR equivalent through experience. Advanced course work in technical systems plus continued education in technical disciplines is preferred
- Additional certification is a plus Language proficiencies
- English spoken and written
- Dutch is a plus